Water Metering

Frequently Asked Questions

Frequently Asked Questions

What is Advanced Metering Infrastructure (AMI)?

Advanced Metering Infrastructure (AMI) is an integrated system of smart water meters, communication networks, and data management systems. Unlike older systems that require manual or “drive-by” readings, AMI provides two-way communication, automatically transmitting precise, real-time water usage data directly to the utility.

What are the benefits of upgrading to smart water meters?

For municipalities, AMI dramatically improves operational efficiency by eliminating manual meter reading routes and labor costs. It increases billing accuracy, provides critical insights into infrastructure health, and helps utilities manage water resources more effectively. For residents, it offers transparency and control over their daily usage.

How does smart metering help detect water leaks?

Because AMI systems transmit data continuously, utilities can detect unusual continuous flow patterns almost immediately. This near real-time data allows municipalities to identify massive system leaks quickly, reducing non-revenue water loss, and allows residents to be alerted to small property leaks before they cause damage or high bills.

Will upgrading our water meters increase resident utility bills?

A new meter doesn’t change the utility rate, but older mechanical meters tend to slow down over time and “under-register” actual water use. Because smart meters are highly accurate, some residents may see a change simply because their water consumption is now being measured and billed correctly for the first time in years.